Hyderabad: Software maker Pegasystems Inc.
on Wednesday said it acquired the assets and human resource talent of
Bangalore-based provider of text analytics and social engagement
solutions, MeshLabs Software Pvt. Ltd.
Deal terms weren’t disclosed.
MeshLabs’ text mining and analytics software processes
and extracts crucial data from text-based content from different social
media channels. MeshLabs provides text mining and analytics services for
companies such as Ogilvy & Mather, Genpact Ltd, Wipro Ltd and IMRB International, according to its website.
Pegasystems said it will integrate MeshLabs’ social
listening, text analytics and natural language processing to enhance
existing capabilities in its customer service, marketing, and case
management solutions, according to a statement. “With MeshLabs
technology, our customers will be able to extend their capabilities to
further monitor social media streams, as well as other channels and data
sources,” Trefler added.
SUMIT KUMAR SINGH
PGDM 1YEAR
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